This Policy is for this website https://kunnicodeonline.com/ served by brand KunnicodeOnline.com and governs the pricing of its goods and services for its users. The Policy outlines the different pricing techniques adopted by https://kunnicodeonline.com/ (here after also referred as “website”, “Company”, “us” or “we”) and possible costs that may incurred to the users (hereafter also referred as “Customers”, “Service beneficiaries”).
POSSIBLE AREAS OF PRICING
The website may ask for payment to it’s Service beneficiaries an amount for consideration of the following scenarios:
- For Goods or Services sold.
- For Delivery of goods and services.
- For subscription of Ad slots within the website or any other third-party site under the our title.
All the charges or costs charged are in Indian rupee and are subjected to standard market fluctuations in rate. However, a customer will get the requested products or services at the same latest total rate disclosed to him/her via online checkout or any other means such as email, SMS, messages or calls. Any updates or changes in the total amount payable is allowed with the consent of the customer. These changes can be either initiated by the customer (Eg. if a customer wants to add something to a list) or by the delivery man or the company (Eg.: if the website has calculated the wrong delivery fee).
To know the price for which a customer buys or avails is the right of the customer; hence instructions or notices regarding costs, payment and delivery are given in the areas where the customer anticipates the payment.
However, apart from the above instances, our payment partner also may ask an additional fee on online payments under the title of “conveyance fee” or “transaction costs” or equivalent. These costs are not charged by the website nor we have any control over the calculation; the payment partner or gateway are the ones initiating such payments for the website; therefore the charged fee cannot be considered as a revenue to the company.
MODE OF PAYMENTS
The available mode of payments are of two types:
- Cash on Delivery (COD/POD) – The payment is collected by the delivery boy on behalf of the company on delivery or fulfillment of the order or services. The customer can either handover the physical cash or use any prevailing valid online payment methods.
- Online Payment Methods – The payment is initiated right away from the website through a payment gateway whilst checkout. These payments can be of UPI, Net banking, Credit Card or Debit Card in nature.
POSSIBLE DISCOUNTS
The possible discounts on the net payable are either by a valid discount coupon with the customer and deductions initiated by the company only. The offers or discounts on each products will be shown next to that product’s struck actual price. Such products are tagged “Sale”.
As most of the orders are delivered within 1-2 hr, the customer should inform the company or the contacted delivery boy as soon as possible to inform him that the order is cancelled. The customer can also request us the same. Preorders can be cancelled only before 24 hours of the delivery. If the amount was paid by the customer via online methods, the refund shall be processed ASAP and credited to the customers’ account within next 3-5 working days.
products Any disputes or inconveniences can be conveyed to us through the contact us page form submission or addressing the issue through the contact details given there.